Automotive Service Advisor | Salary + Team Bonus | No Weekends

MIKES AUTOMOTIVE • Full-time • West Bend, Wisconsin, United States • $50k - $120k / year • 1w ago

What’s in It for You?

Salary plus a team bonus — we work together, succeed together, and everybody wins.
No weekends — Monday–Friday, 7 a.m.–5 p.m.
Three weeks of PTO available to use after 90 days
Your birthday off—with pay
Paid holidays
401(k) with employer match
Paid training to help you grow your skills and career
Free lunch every Friday
Free snacks
A clean work environment, steady car count, and up-to-date equipment
A friendly, supportive team atmosphere
Work alongside experienced technicians with more than 15 years in the field

Join a Team That Works Together

We’re hiring an Automotive Service Advisor who enjoys being a team player and wants to help us give our customers World Class Customer Service.

You’ll work with experienced technicians to help customers understand their vehicles’ needs and make informed decisions. Our team bonus plan rewards shared success. Everyone contributes, supports each other, and shares in the results.

What You’ll Do

Welcome customers, answer phones, and schedule appointments.
Listen carefully to vehicle concerns and write clear, accurate repair orders.
Perform vehicle inspections, document findings with personalized videos we send to the customer.
Prepare accurate repair and maintenance estimates.
Explain inspection findings and service recommendations in plain language.
Help customers prioritize work based on safety, reliability, and their budget.
Obtain and document customer approval before work begins.
Keep customers informed about pricing, repair progress, and completion times.
Coordinate with the team to keep work moving smoothly.
Take the vehicle on a final quality control test drive.
Review completed work and invoices with customers at pickup.
Build lasting customer relationships through honest recommendations and dependable follow-through.

What We’re Looking For

Strong communication and customer service skills.
An organized, dependable person who can manage several priorities.
Confidence explaining recommendations and answering customer questions.
A positive attitude and willingness to help teammates succeed.
Comfort using computers and learning shop management software.
Service advisor or automotive experience is preferred, but not necessary. A great attitude and willingness to learn is a must.

Grow your career with an experienced team, share in the success, and enjoy your weekends.

Apply through Indeed or click on the careers tab at mikesautomotiveservice.com.

We look forward to hearing from you!!

Pay: $50,000.00 - $120,000.00 per year

Benefits: